Event Details
Sue Theiss: Conflict Management and Mediation
Date: | May 14, 2014, 7:30am – 9:00am |
Organizer: | MHRA |
Location: | Allann Bros Coffee Roasters Community Room. 1852 Fescue St. SE Albany, OR 97322. Enjoy breakfast at 7:15. Program begins at 7:30. |
Event Type: | Meeting |
iCal link | Add to Calendar |
Participants will learn the skills needed to manage interpersonal and workplace conflict and address difficult dialogues. Conflict concepts and theory, active listening skills, managing anger, and a collaborative model for identifying options and solutions will be covered. The session will include presentation, interactive activities, and opportunities for an open-dialogue, all focused on managing conflict.