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Event Details

    Sue Theiss: Conflict Management and Mediation

    Date: May 14, 2014, 7:30am – 9:00am
    Allann Bros Coffee Roasters Community Room. 1852 Fescue St. SE Albany, OR 97322. Enjoy breakfast at 7:15. Program begins at 7:30.
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    Participants will learn the skills needed to manage interpersonal and workplace conflict and address difficult dialogues.   Conflict concepts and theory, active listening skills, managing anger, and a collaborative model for identifying options and solutions will be covered.  The session will include presentation, interactive activities, and opportunities for an open-dialogue, all focused on managing conflict.